AsmitaPatil (Assistant Professor) & Ashwini Talaulikar (Associate Professor)
Dr. D.Y. Patil Institute of Hotel Management & Catering Technology, Tathawade, Pune -411033
Abstract
Hotels consume a lot of energy and water for their day to day operations to keep the customers contented in a clean
and hygienic environment. Guest expects high level of cleanliness at all times. Many water conservation practices,
timers/sensors, aerated faucets, pressure nozzles etc. have been installed by the hotels for sustainability. A current
technology called ‘aqueous ozone’ would be a solution to many of the cleaning operational processes that consume a
lot of water. Aqueous ozone is a powerful oxidizer proven to clean effectively, destroying a swarm of germs,
bacteria, and other contaminants on surfaces, which helps to deodorize and sanitize them. A descriptive research was
carried out to getinformation from hotel employees on the consciousness of this technology, its practicability, ecofriendly benefits and cost effectiveness in hotel operations. It has been observed that though the industry has
awareness of aqueous ozone technology, the implementation and practicability were in the initial stages restricted
only topublic areas and laundry. The properties of ozone as air & water purifier and as deodorizer were still to be
installed. It is therefore necessary to bring radical reforms by the implementation of aqueous ozone technology for
the sustainability of the hotel industry.