DrAjay Joseph, Anton Joseph & Dr Joseph Joy Puthussery Assistant Professor in Commerce Bharata Mata College Thrikkakara Kochi, Kerala.
Abstract
GST could be a value based revenue enhancement which levied on the worth added by the
supplier. GST has been introduced in additional than 160 countries and France was the
primary to introduce in 1954.it is one tax on the availability of products and services right
from the manufacturer to the patron. The tax came into effect from 1st July 2017 through the
implementation of 101st amendment of the constitution of India. Primarily eradicating
cascading tax and smoothing the flow and structure to create it more seamless and arranged
it’ll assist in making full input step-down possible at central and state level. The aim of present
study is to analyse the perceptions of dealers regarding GST, their satisfaction level and
proper compliance. The information for the study were collected be means of structured
questionnaire with the sample of hundred respondents. It was found that satisfaction are
dependent on various measures of perception such as Awareness, Service Quality, Benefits,
Problems and Administration Mechanism. Satisfying the perception of dealers may lead to the
proper compliance of the system some measures are to be taken for making them satisfied
which will automatically resulted in the voluntary and proper compliance of the system. It can
bring a positive change in the attitude of the dealers towards compliance of GST especially
when their perception regarding the system is satisfied.